WorkForce Software had also recently acquired a company with a large percentage of users residing outside of the United States, a marked shift from the existing structure. It required a lot of manual intervention. Another headache was the time it took to administer the legacy product. “The legacy solution was difficult to implement, and often users wouldn’t get backed up”-a fatal flaw for any product, as Webber recognized. Prior to Webber’s arrival at WorkForce Software, the company had been utilizing a legacy onsite product to handle backup and archival needs. He also emphasized that having “the ability to actually own and control your data is very important.” Webber was acutely aware of the inherent risks of utilizing Office 365 as a business tool-one risk being that storing data “in the cloud” does not automatically guarantee its safety. Peter Webber, Director of IT Operations at WorkForce Software, and his team are responsible for overseeing the backup and archival of Office 365 data as well as all company endpoints, such as employee laptops, desktops, and mobile devices.
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